Protecting our guests and employees is a top priority in the Asset Torrejón Hotel.
• Maintain a contact distance of at least 2 meters between the people who pass through the hotel, both with guests, with suppliers, and employees.
• The breakfast model is a buffet attended and served by a waiter.
• The use of a mask is mandatory in all areas of the hotel.
• All staff are obliged to use the disinfectant gel, which is available at reception, before checking in, both on arrival and departure. Temperature control.
• Guests, at check in, must also disinfect themselves with the hydroalcohol sanitizing gel that we have at reception.
We will have gel dispensers in the common areas of the hotel.
• Temperature control of customers at check in.
• Extreme daily cleaning with disinfectant gels, bleach or other non-abrasive materials in the most sensitive areas, such as the doorknobs of all doors, button panels in the elevator cabins, intercom or video entry phones or the handrails of the stairs, using gloves.
• The rooms will remain in quarantine for 24 hours, between client and client.
• Disinfect rooms with ozone machines, which we have been using for several years.
• Mask kit, and gloves available to the customer who requests it. Check at Reception.
• The gym and sauna will be closed until further notice
Use of the elevator advising that its use be individual to avoid contact with other clients and colleagues
MEETINGS AND EVENTS
• Distribution of diners according to the regulations in force at that time. (interpersonal distance at the table of 1.5m)
• Lunches or dinners must be served at the table. The cocktail or catering service is suspended. (interpersonal distance 1.5m)
• The classrooms will not exceed the capacity allowed by the authorities at that time, and interpersonal distance will be guaranteed.
• The coffee breaks will be served on individual plates.
SUMMARY CLEANING OF SHEETS AND LINENS FROM OUR SUPPLIER
Biolavado COVID-19 FREE certificate.
• All employees will have a temperature control before joining their job and will also be given the relevant PPE
• Our Laundry is exclusively for hotels and restaurants. It does not work for hospitals avoiding cross contamination.
• On a daily basis, our facilities are disinfected by spraying with a disinfectant / virucidal, including the transport carts and the interior of the delivery trucks, in the outer courtyard of the Plant.
• All clothes are washed at 60º, a temperature that destroys all viruses and bacteria.
• With all bedding and towels, an initial program is carried out in the wash containing Hypochlorite in solution with 10% water.
• Hydrogen peroxide and acetic acid are also used in all washing processes, which together with hypochlorite, would inactivate any residue of the virus with only 5 minutes of contact.
• During the wash cycle, 4 water changes are made, the normal is 2-3 changes.
• The detergent used by us has a high biocidal, degreasing and disinfectant power.
• At the end of the wash cycle, formic acid is used, again with high antibacterial and deworming properties, eliminating any remaining detergents and allowing the bed and bath linen to maintain an ideal pH between 5.5-7.5 to avoid allergic reactions. on the skin, it stays soft and smells clean.